Privacy policy

This is an English translation provided for your convenience. In case of any discrepancy, the Polish version prevails.

We take care of the security of the data entrusted to us. We process it in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR), the Polish Personal Data Protection Act, the Act on Providing Services by Electronic Means and the Electronic Communications Law.

I. Data controller

The controller of your personal data is Oskiera Nieruchomości Spółka z ograniczoną odpowiedzialnością, registered office in Warsaw, ul. Grzybowska 87, 00-844 Warszawa, entered in the Register of Entrepreneurs of the National Court Register (KRS) kept by the District Court for the Capital City of Warsaw, 14th Commercial Division, under KRS no. 0000982495, REGON 522602433, tax ID (NIP) 1231515905. Estate Atelier is the controller’s trade name.

II. Contacting the controller

You can write to the registered office address or to biuro@estateatelier.pl.

III. Where we get your data from

• forms on the website (contact, property listing, property search, listing enquiry),
• emails, phone calls and messaging apps,
• cookies – as described in the Cookie policy.

IV. What data we process

Your name, phone number, email address, the content of your message and the information about a property or your search that you provide in the form.

V. Purposes and legal bases of processing

• Replying to your enquiry and taking steps before entering into a brokerage agreement – Art. 6(1)(b) GDPR, and where the contact does not lead to an agreement – Art. 6(1)(f) GDPR (our legitimate interest in replying to correspondence).
• Concluding and performing the brokerage agreement and any additional services you request – Art. 6(1)(b) GDPR.
• Legal obligations, including those under anti-money laundering, tax and accounting laws – Art. 6(1)(c) GDPR.
• Marketing information by email or phone – only on the basis of your consent (Art. 6(1)(a) GDPR and the Electronic Communications Law). You can withdraw your consent at any time.
• Online statistics and marketing (analytics and marketing cookies) – only on the basis of the consent given in the cookie banner.
• Establishing, pursuing and defending claims – Art. 6(1)(f) GDPR.

Providing your data is voluntary, but without it we cannot reply to your enquiry or conclude an agreement.

VI. Your rights

You have the right to access your data, to have it rectified or erased, to restrict its processing, to data portability, to object, and to withdraw your consent at any time (without affecting the lawfulness of processing before the withdrawal). You also have the right to lodge a complaint with the President of the Personal Data Protection Office (UODO, ul. Stawki 2, 00-193 Warsaw, Poland).

VII. How long we keep your data

For as long as needed to handle your enquiry or perform the agreement, and then for the limitation period for claims and the period required by law. Data processed on the basis of consent – until the consent is withdrawn.

VIII. Who we share your data with

• our associates, who are authorised and bound by confidentiality,
• other agents we work with on a given transaction (including multiple listing services, MLS) – to the extent necessary to complete it,
• partners you want to be put in touch with (e.g. a mortgage expert or a notary) – only at your request,
• providers of IT services (website hosting, email, listing management system), accounting, legal and postal services – under data processing agreements,
• public authorities, where required by law.

The website also uses external resources: Google Fonts (Google Ireland Ltd.), a map library from cdnjs (Cloudflare, Inc.) and OpenStreetMap map tiles. When the page is displayed, your browser connects to their servers and sends them your IP address. The legal basis is our legitimate interest in displaying the website correctly and legibly (Art. 6(1)(f) GDPR).

IX. Transfers outside the EEA

As a rule, we do not transfer data outside the European Economic Area. If you consent to analytics or marketing cookies, the providers of these tools (e.g. Google, Meta) may also process data in the USA – on the basis of the European Commission’s decision on the EU–US Data Privacy Framework or standard contractual clauses. This also applies to the providers of the technical resources described in section VIII.

X. Changes to this policy

We may update this policy when the law or the way the website works changes. The current version is always available on this page.